AI Model Evaluation Lab

Select a business scenario to evaluate different AI model configurations. You'll choose evaluation criteria and compare how well each model performs for your specific use case.

Customer Support

Deploy AI assistants to handle customer inquiries, complaints, and support requests. Focus on empathy, problem-solving, and maintaining brand voice.

Challenge: Balance efficiency with human-like empathy and understanding

Sales Assistant

AI-powered sales support to qualify leads, answer product questions, and guide prospects through the sales funnel.

Challenge: Be persuasive without being pushy, maintain professionalism

Technical Support

Provide technical troubleshooting, software guidance, and step-by-step problem resolution for users.

Challenge: Maintain accuracy while being accessible to non-technical users

Content Creation

Generate marketing copy, blog posts, social media content, and other creative materials for brand communication.

Challenge: Balance creativity with brand consistency and audience relevance
/* Evaluation Screen */ .evaluation-screen { display: none; } .evaluation-screen.active { display: block; } .eval-header { background: white; border-radius: 12px; padding: 24px; margin-bottom: 24px; box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1); } .eval-title { font-size: 24px; font-weight: 600; color: #323130; margin-bottom: 8px; } .current-config { display: inline-block; background: #e3f2fd; color: #1565c0; padding: 4px 12px; border-radius: 16px; font-size: 14px; font-weight: 500; margin-bottom: 16px; } .eval-progress { display: flex; align-items: center; gap: 12px; font-size: 14px; color: #605e5c; } .progress-bar { flex: 1; height: 8px; background: #e1dfdd; border-radius: 4px; overflow: hidden; } .progress-fill { height: 100%; background: #0078d4; transition: width 0.3s ease; } .instructions-panel { background: #fff8e1; border: 1px solid #ffcc02; border-radius: 12px; padding: 24px; margin-bottom: 24px; } .instructions-title { font-size: 18px; font-weight: 600; color: #f57c00; margin-bottom: 16px; display: flex; align-items: center; gap: 8px; } .instructions-list { list-style: none; padding: 0; } .instructions-list li { margin-bottom: 12px; padding-left: 24px; position: relative; font-size: 15px; color: #ef6c00; line-height: 1.6; } .instructions-list li::before { content: counter(step-counter); counter-increment: step-counter; position: absolute; left: 0; top: 0; background: #f57c00; color: white; width: 20px; height: 20px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 12px; font-weight: 600; } .instructions-list { counter-reset: step-counter; } .conversation-container { background: white; border-radius: 12px; margin-bottom: 24px; overflow: hidden; box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1); } .conversation-header { background: #f8f9fa; padding: 16px 24px; border-bottom: 1px solid #e1dfdd; display: flex; align-items: center; justify-content: between; } .conversation-title { font-weight: 600; color: #323130; display: flex; align-items: center; gap: 8px; } .conversation-number { background: #0078d4; color: white; width: 24px; height: 24px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 12px; font-weight: 600; } .conversation-body { padding: 24px; } .message { margin-bottom: 20px; display: flex; gap: 12px; } .message:last-child { margin-bottom: 0; } .message-avatar { width: 40px; height: 40px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 16px; flex-shrink: 0; } .user-avatar { background: #e3f2fd; color: #1565c0; } .ai-avatar { background: #e8f5e8; color: #2e7d32; } .message-content { flex: 1; } .message-sender { font-weight: 600; font-size: 14px; margin-bottom: 4px; color: #323130; } .message-text { background: #f8f9fa; padding: 16px; border-radius: 12px; border-left: 4px solid #e1dfdd; line-height: 1.6; white-space: pre-wrap; } .user-message .message-text { background: #e3f2fd; border-left-color: #2196f3; } .ai-message .message-text { background: #f1f8e9; border-left-color: #4caf50; } .rating-section { background: #f8f9fa; border-top: 1px solid #e1dfdd; padding: 24px; } .rating-title { font-size: 16px; font-weight: 600; margin-bottom: 16px; color: #323130; } .rating-options { display: flex; gap: 16px; justify-content: center; } .rating-btn { background: white; border: 2px solid #e1dfdd; border-radius: 8px; padding: 16px 24px; cursor: pointer; transition: all 0.2s; text-align: center; min-width: 120px; } .rating-btn:hover { border-color: #0078d4; background: #f0f9ff; } .rating-btn.selected { border-color: #0078d4; background: #0078d4; color: white; } .rating-btn.selected.excellent { background: #107c10; border-color: #107c10; } .rating-btn.selected.good { background: #0078d4; border-color: #0078d4; } .rating-btn.selected.fair { background: #ff8c00; border-color: #ff8c00; } .rating-btn.selected.poor { background: #d13438; border-color: #d13438; } .rating-icon { font-size: 24px; margin-bottom: 8px; } .rating-label { font-weight: 600; font-size: 14px; } .action-buttons { display: flex; gap: 16px; justify-content: center; margin-top: 32px; } .btn { background: #0078d4; color: white; border: none; padding: 12px 24px; border-radius: 8px; cursor: pointer; font-size: 16px; font-weight: 500; display: flex; align-items: center; gap: 8px; transition: background 0.2s; } .btn:hover { background: #106ebe; } .btn:disabled { background: #c8c6c4; cursor: not-allowed; } .btn-secondary { background: #f3f2f1; color: #323130; border: 1px solid #e1dfdd; } .btn-secondary:hover { background: #e1dfdd; } /* Results Screen */ .results-screen { display: none; } .results-screen.active { display: block; } .results-summary { background: white; border-radius: 12px; padding: 32px; margin-bottom: 32px; box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1); text-align: center; } .completion-badge { background: #e8f5e8; color: #2e7d32; padding: 8px 16px; border-radius: 20px; font-weight: 600; display: inline-block; margin-bottom: 16px; } .results-title { font-size: 24px; font-weight: 600; margin-bottom: 8px; color: #323130; } .results-subtitle { font-size: 16px; color: #605e5c; margin-bottom: 24px; } .metrics-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 20px; margin-bottom: 32px; } .metric-card { background: #f8f9fa; border: 1px solid #e1dfdd; border-radius: 8px; padding: 20px; text-align: center; } .metric-value { font-size: 32px; font-weight: 700; color: #0078d4; margin-bottom: 8px; } .metric-label { font-size: 14px; color: #605e5c; font-weight: 500; } .comparison-view { background: white; border-radius: 12px; padding: 24px; box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1); } .comparison-title { font-size: 20px; font-weight: 600; margin-bottom: 20px; color: #323130; } .comparison-grid { display: grid; gap: 16px; } .comparison-row { display: grid; grid-template-columns: 2fr 1fr 1fr 1fr 1fr; gap: 16px; padding: 16px; background: #f8f9fa; border-radius: 8px; align-items: center; } .comparison-row.header { background: #e1dfdd; font-weight: 600; } .config-name { font-weight: 600; color: #323130; } .comparison-metric { text-align: center; font-weight: 600; } .best-score { color: #107c10; } .loading-overlay { position: fixed; top: 0; left: 0; right: 0; bottom: 0; background: rgba(255, 255, 255, 0.9); display: none; align-items: center; justify-content: center; z-index: 1000; } .loading-content { text-align: center; background: white; padding: 32px; border-radius: 12px; box-shadow: 0 4px 20px rgba(0, 0, 0, 0.1); } .spinner { width: 40px; height: 40px; border: 4px solid #e1dfdd; border-top: 4px solid #0078d4; border-radius: 50%; animation: spin 1s linear infinite; margin: 0 auto 16px; } @keyframes spin { 0% { transform: rotate(0deg); } 100% { transform: rotate(360deg); } } .hidden { display: none !important; }

Choose Evaluation Metrics

Select up to 3 evaluation criteria that are most important for your business case.

šŸ“‹ Select Your Evaluation Criteria

Choose the metrics that matter most for your business scenario. You can select up to 3 criteria to evaluate each AI model configuration.

Model Configuration Evaluation

Evaluate 3 different AI model configurations for your selected business case.

1
Business Case
ā†’
2
Metrics
ā†’
3
Evaluation
ā†’
4
Results

AI Model Evaluation Lab

Compare different AI model configurations by evaluating their responses to real customer service scenarios. Complete evaluations for each configuration to see how model choice and settings affect response quality.

GPT-4o High Creativity

Latest model with high temperature for creative, varied responses

Model: gpt-4o
Temperature: 0.9
Max tokens: 1000
Avg. Rating: 4.2/5
Consistency: 3.8/5
Empathy: 4.6/5

GPT-4o Conservative

Latest model with low temperature for consistent, reliable responses

Model: gpt-4o
Temperature: 0.2
Max tokens: 1000

GPT-3.5 High Creativity

Cost-effective model with high temperature for varied responses

Model: gpt-3.5-turbo
Temperature: 0.9
Max tokens: 800

GPT-3.5 Conservative

Cost-effective model with low temperature for consistent responses

Model: gpt-3.5-turbo
Temperature: 0.2
Max tokens: 800

Model Evaluation

GPT-4o High Creativity
Progress:
1 of 5 completed

Evaluation Instructions

  1. Read the customer message and the AI's response carefully
  2. Consider the tone, helpfulness, accuracy, and professionalism of the response
  3. Rate the overall quality using the scale: Excellent, Good, Fair, or Poor
  4. Think about whether the response addresses the customer's needs appropriately
  5. Complete all 5 evaluations to see the configuration summary
Configuration Completed

Evaluation Complete!

You've successfully evaluated all 5 conversations for this configuration

4.2
Average Rating
2
Excellent
2
Good
1
Fair
0
Poor

Generating AI Response...

Please wait while we process the conversation